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Our Role

Our role is to support whānau using an integrated and collaborative approach to service provision in partnership with whānau and other organisations.

Our  approach to service delivery is:

  • Inclusive

  • Culturally relevant

  • Work alongside and in partnership with whānau to support them to realise their potential and achieve their moemoea.

Whānau have within themselves the capacity to be innovative and capable in making decisions that improve and sustain their life choices.

Featured Health Services

Whānau can choose from services that provide a range of supports and interventions.

Where necessary you will be supported into other services within our community so that you are accessing all your entitlements.

Please scroll down to find out more about our Health, Social and Education Services.

Successful Whānau

After visiting us for our services, whānau will:

  • Know how to access the services they need

  • Know how to create their own healthy outcomes

  • Focus on the wellbeing of the whānau as a whole

We partner whānau who want to build up resilience and capacity for self-determination.

We work in the community toward reducing obstacles for whānau.


Health Services

Health Services

Mauri Ora - Community Health services

Community Health Services:

  • Free Gym -  we have access for all whānau enrolled on the programme.
  • Educational Hui – Diabetes, Lifestyle and Healthy Kai.
  • Personal Trainer Sessions – including individualised exercise prescription and nutritional advice.
  • On-site computer access to electronic health diary.
  • Clinical Support if needed – including referrals to other services we provide or external specialists.
  • Basic health check – includes checking cholesterol levels, fitness, blood pressure and more.
  • Whānau Ora kaimahi supporting whānau to access appropriate health resources via education, promotion, advisory liaison and co-ordination of activities to enhance their well-being. 

We offer this service in Dunedin, but deliver our healthy kai classes and hui in a variety of settings throughout Otago.

Tamariki Ora

Every single child is entitled to 8 free Tamariki Ora checks between the ages of 6 weeks and 5 years.
Depending on needs assessments, each whānau can be eligible for 10 or more visits.

Our registered Well Child Nurse will come and visit you and your whānau if you live anywhere from Balclutha in the South, to Palmerston in the North.

Our Registered Nurse will give you and your whānau support and advice. This includes:

  • Monitoring the growth and development of your tamariki/pepi.
  • Health Education.
  • Referral to internal or external services.
  • Kaiawhina support.
  • Breastfeeding advice and support.

Staff will also help you access any other services you need.

Mobile Clinics

Qualified staff  provide health and social services at clinics throughout Otago in partnership with other agencies and services.

If you work in the community and you are interested in working in partnership with Arai Te Uru Whare Hauora to increase the health outcomes of the community you are welcome to contact us here:



Mauri Ora: Disease State Management

Our mobile nursing service is for people aged 18+ focusing on diabetes, respiratory and cardiac conditions. A Registered Nurse will come and visit you, with up to 11 visits over one year. Nurses work in partnership with you to develop a plan of care which is individually tailored to your health needs. This service will:

  • Teach you more about your condition/illness.
  • How to manage your illness.
  • Assist you with referrals to other services.
  • Support you and your whānau to become more self-managing and proactive with your health.

Kaiārahi Māori Cancer service

This service is to support Māori with cancer and their whānau so that they can access cancer care and treatments. 

We will support the patients journey, entry and transition along the cancer pathway. This is achieved by working closely with other providers to act as advocates for whānau ensuring you get best the support available.




Social Services

Social Services

Family Centred services:FAmily Violence

A service that includeswork with victims of family violence – information, advice, advocacy, referral and the development of a safety plan. We will guide you through a plan that will help get things back on track.

You and your whānau deserve the best treatment possible and with our range of services and professional staff, we can offer solutions for difficult situations.

This service includes:

  • Working with whānau to address family violence.

  • Being linked into the right people that can provide the right help at the right time.

  • Home visits.

  • Information and advice.

  • Support and advocacy.

Middle Eastern Integrated Support Services

Supporting our Syrian and Muslim families settle into New Zealand life

Whānau ora connect

Co-ordinating and planning structured connections for individuals and whanau to increase confidence and awareness of services relevant to need, aimed at helping improve Whanau wellbeing and a chance of a positive future. 

whānau ora navigation

The key focus of this service is to build whānau capacity.  It is a whānau led processwhich the Navigator facilitates and works to engage the whole whānau.  The strengths of the whānau are identified and ultimately so are their aspirations which may include aspects of:

  • Living healthy lifestyles

  • Being economically secure

  • Educational aspirations

  • Resiliency

Mokopuna ora 

Aimed at families with children up to 5 years of age to provide pre school, educational opportunities for tamariki with a holistic approach, increasing confidence in parenting mokopuna.

Hinengaro hauora Kaiarahi (b4) Youth suicide

Hinengaro Hauora Kaiārahi (B4) service is to support rangatahi aged between 14 and 25 years and their whānau members who have either self-harmed or attempted suicide.  This contract will advocate, liaise and link whānau with existing resources within the community.

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Education Services

Education Services



Innocence Wairua

Innocence Wairua

Maia Jaye

Maia Jaye

Strengthening Families Lead Agent (MSD)

Strengthening Families provides coordinated support for families/whānau with children under 17, who are working with two or more government or community agencies. 


Refugee support Services

This service works with our Syrian community facilitating and co-ordinating  services and relationships enabling them to adapt to New Zealand life.