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Our Role

Our role is to support whānau using an integrated and collaborative approach to service provision in partnership with whānau and other organisations.

Our  approach to service delivery is:

  • Inclusive

  • Culturally relevant

  • Work alongside and in partnership with whānau to support them to realise their potential and achieve their moemoea.

Whānau have within themselves the capacity to be innovative and capable in making decisions that improve and sustain their life choices.

Featured Health Services

Whānau can choose from services that provide a range of supports and interventions.

Where necessary you will be supported into other services within our community so that you are accessing all your entitlements.

Please scroll down to find out more about our Health, Social and Education Services.

Successful Whānau

After visiting us for our services, whānau will:

  • Know how to access the services they need

  • Know how to create their own healthy outcomes

  • Focus on the wellbeing of the whānau as a whole

We partner whānau who want to build up resilience and capacity for self-determination.

We work in the community toward reducing obstacles for whānau.


Health Services


Health Services

Mauri Ora - Community Health services

Community Health Services:

  • Free Gym -  we have access for all whānau enrolled on the programme.
  • Educational Hui – Diabetes, Lifestyle and Healthy Kai.
  • Personal Trainer Sessions – including individualised exercise prescription and nutritional advice.
  • On-site computer access to electronic health diary.
  • Clinical Support if needed – including referrals to other services we provide or external specialists.
  • Basic health check – includes checking cholesterol levels, fitness, blood pressure and more.
  • Whānau Ora kaimahi supporting whānau to access appropriate health resources via education, promotion, advisory liaison and co-ordination of activities to enhance their well-being. 

We offer this service in Dunedin, but deliver our healthy kai classes and hui in a variety of settings throughout Otago.

Tamariki Ora

Every single child is entitled to 8 free Tamariki Ora checks between the ages of 6 weeks and 5 years.
Depending on needs assessments, each whānau can be eligible for 10 or more visits.

Our registered Well Child Nurse will come and visit you and your whānau if you live anywhere from Balclutha in the South, to Palmerston in the North.

Our Registered Nurse will give you and your whānau support and advice. This includes:

  • Monitoring the growth and development of your tamariki/pepi.
  • Health Education.
  • Referral to internal or external services.
  • Kaiawhina support.
  • Breastfeeding advice and support.

Staff will also help you access any other services you need.

Mobile Clinics

Qualified staff  provide health and social services at clinics throughout Otago in partnership with other agencies and services.

If you work in the community and you are interested in working in partnership with Arai Te Uru Whare Hauora to increase the health outcomes of the community you are welcome to contact us here:


Mauri Ora: Disease State Management

Our mobile nursing service is for people aged 18+ focusing on diabetes, respiratory and cardiac conditions. A Registered Nurse will come and visit you, with up to 11 visits over one year. Nurses work in partnership with you to develop a plan of care which is individually tailored to your health needs. This service will:

  • Teach you more about your condition/illness.
  • How to manage your illness.
  • Assist you with referrals to other services.
  • Support you and your whānau to become more self-managing and proactive with your health.

Kaiārahi Māori Cancer service

This service is to support Māori with cancer and their whānau so that they can access cancer care and treatments. 

We will support the patients journey, entry and transition along the cancer pathway. This is achieved by working closely with other providers to act as advocates for whānau ensuring you get best the support available.




Social Services


Social Services

Family Centred services:FAmily Violence

A service that includeswork with victims of family violence – information, advice, advocacy, referral and the development of a safety plan. We will guide you through a plan that will help get things back on track.

You and your whānau deserve the best treatment possible and with our range of services and professional staff, we can offer solutions for difficult situations.

This service includes:

  • Working with whānau to address family violence.
  • Being linked into the right people that can provide the right help at the right time.
  • Home visits.
  • Information and advice.
  • Support and advocacy.

whānau ora navigation

The key focus of this service is to build whānau capacity.  It is a whānau led processwhich the Navigator facilitates and works to engage the whole whānau.  The strengths of the whānau are identified and ultimately so are their aspirations which may include aspects of:

  • Living healthy lifestyles
  • Being economically secure
  • Educational aspirations
  • Resiliency

Strengthening Families: Lead Agent 

Strengthening families provides coordinated support for whānau with tamariki/rangatahi under 17 who are working with two or more government or community agencies. 

The agencies work together with the whānau to provide support and develop joint solutions to the issues.


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Education Services


Education Services



Innocence Wairua

Innocence Wairua

Maia Jaye

Maia Jaye

PAFT – Parents as First Teachers

PAFT is based on the philosophy that parents are their child’s first and most important teachers. Parent Educators provide free, practical, effective help to whanau. This support starts from before your baby is born and until your child’s third birthday.

Parent Educators will meet with you monthly to share about: 

  • Ways you can provide educational and inexpensive experiences for your child.
  • Practical ideas for creating a safe environment that is exciting and fun.
  • Ideas for setting realistic limits for your child’s behaviour and what to do about your problems.
  • Understanding how your child grows and develops.

We will visit you throughout the greater Dunedin region – including the Harbour towns, North to Palmerston, and South to Taeiri Mouth.

Strengthening Families Lead Agent (MSD)

Strengthening Families provides coordinated support for families/whānau with children under 17, who are working with two or more government or community agencies.  


IYP – Incredible Years Parenting Programme

This is a 14-week programme that will be held at The Corstorphine Hub, Dunedin on 20 February 2015.

If you would like to register please contact:


Road Safety Education

In conjunction with the Clutha community to reduce the number and impact of road fatalities and increase road user safety through:

  • Education
  • Promotion
  • Advocacy


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