Our role is to support whānau using an integrated and collaborative approach to service provision in partnership with whānau and other organisations.
Our approach to service delivery is:
Work alongside and in partnership with whānau to support them to realise their potential and achieve their moemoea.
Whānau have within themselves the capacity to be innovative and capable in making decisions that improve and sustain their life choices.
Whānau can choose from services that provide a range of supports and interventions.
Where necessary you will be supported into other services within our community so that you are accessing all your entitlements.
Please scroll down to find out more about our Health, Social and Education Services.
After visiting us for our services, whānau will:
Know how to access the services they need
Know how to create their own healthy outcomes
Focus on the wellbeing of the whānau as a whole
We partner whānau who want to build up resilience and capacity for self-determination.
We work in the community toward reducing obstacles for whānau.
Community Health Services:
We offer this service in Dunedin, but deliver our healthy kai classes and hui in a variety of settings throughout Otago.
Every single child is entitled to 8 free Tamariki Ora checks between the ages of 6 weeks and 5 years.
Depending on needs assessments, each whānau can be eligible for 10 or more visits.
Our registered Well Child Nurse will come and visit you and your whānau if you live anywhere from Balclutha in the South, to Palmerston in the North.
Our Registered Nurse will give you and your whānau support and advice. This includes:
Staff will also help you access any other services you need.
Qualified staff provide health and social services at clinics throughout Otago in partnership with other agencies and services.
If you work in the community and you are interested in working in partnership with Arai Te Uru Whare Hauora to increase the health outcomes of the community you are welcome to contact us here:
Our mobile nursing service is for people aged 18+ focusing on diabetes, respiratory and cardiac conditions. A Registered Nurse will come and visit you, with up to 11 visits over one year. Nurses work in partnership with you to develop a plan of care which is individually tailored to your health needs. This service will:
This service is to support Māori with cancer and their whānau so that they can access cancer care and treatments.
We will support the patients journey, entry and transition along the cancer pathway. This is achieved by working closely with other providers to act as advocates for whānau ensuring you get best the support available.
A service that includeswork with victims of family violence – information, advice, advocacy, referral and the development of a safety plan. We will guide you through a plan that will help get things back on track.
You and your whānau deserve the best treatment possible and with our range of services and professional staff, we can offer solutions for difficult situations.
This service includes:
This service works with whanau stuck in the justice system. Wokring with whanau who may have a partner or family member in prison or who has just been realesed from prison in the greater Dunedin region and who are in crisis and attempting to access a range of sevices.
We will provide guidance, advocacy, support and links to a level of support not afforded or offered to them. We will support whanau to lay the foundation for improved physical, emotional, cultural, social and economic outcomes.
The key focus of this service is to build whānau capacity. It is a whānau led processwhich the Navigator facilitates and works to engage the whole whānau. The strengths of the whānau are identified and ultimately so are their aspirations which may include aspects of:
Strengthening families provides coordinated support for whānau with tamariki/rangatahi under 17 who are working with two or more government or community agencies.
The agencies work together with the whānau to provide support and develop joint solutions to the issues.
Hinengaro Hauora Kaiārahi (B4) service is to support rangatahi aged between 14 and 25 years and their whānau members who have either self-harmed or attempted suicide. This contract will advocate, liaise and link whānau with existing resources within the community.
Strengthening Families provides coordinated support for families/whānau with children under 17, who are working with two or more government or community agencies.
This service works with our Syrian community facilitating and co-ordinating services and relationships enabling them to adapt to New Zealand life.